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Common Questions
How to Reach Us
Call our dispatch desk directly — open 24 hours, 365 days a year.
WhatsApp is the fastest channel. Send a message and expect a reply within 2–3 minutes.
For detailed inquiries, attachments, or corporate bookings, email our support team.
What Our Support Team Handles
- New airport transfer bookings and instant price quotes
- Changes to existing reservations — pickup time, location, passenger count
- Group and corporate transfer arrangements for conferences and events
- Special requests — child seats, wheelchair-accessible vehicles, VIP meet-and-greet
- Post-trip feedback and service inquiries
Operating Hours & Response Times
Our dispatch center operates around the clock from Antalya. WhatsApp and phone lines are staffed 24/7 with an average response time under 3 minutes. Email inquiries receive a reply within one hour during business hours. Flight delays are tracked in real-time — if your landing time changes, we adjust the pickup automatically.
Reach our dispatch via WhatsApp 24/7 for booking changes, pickup questions, or last-minute route requests. The Antalya office handles customer service in English, Turkish, German, and Russian. Email takes longer than WhatsApp — if you need an immediate answer, send a message instead.